What is the insight team and how does it work?

The insight team is the read-only analysis layer of AIOS Command. It connects to your internal data sources including recorded calls, emails, CRM records, support tickets, internal communications, and meeting transcripts. It analyses every interaction, not just a sample, and surfaces what is actually happening across the business in real time.

What is the difference between the insight team and the action team?

The insight team analyses your data and shows you what is really happening. The action team executes on what the intelligence reveals. The sequence matters: intelligence always comes first so that every action deployed solves a real, data-backed problem with measurable impact.

How do AI operational diagnostics work for multi-location businesses?

AI workers call your locations posing as real customers. They test staff performance on upselling, pricing accuracy, response times and customer service quality across every site in your network. For example, Implement AI audited a 239-location dental network with 408 diagnostic calls and identified pricing inconsistencies, missed upsells, and service gaps costing significant revenue.

How can AI analyse Trustpilot and Google reviews for business improvement?

AIOS Command analyses hundreds of public reviews across Trustpilot and Google to identify patterns your team is missing: recurring complaints, sentiment shifts, competitor mentions, service gaps, and missed opportunities. In one engagement, review analysis findings correlated directly with diagnostic call data, showing the same underperforming locations generating the most negative reviews.

What results can I expect from AI operational diagnostics and AIOS Command?

Results vary by industry and network size. In a recent engagement with a 239-location dental network, external insight revealed pricing inconsistencies across dozens of locations, 68% of calls failing to mention finance options, and declining review sentiment that had gone unnoticed. The insight team then uncovered that 40% of follow-up emails were never sent and CRM data did not match what was actually said on calls. The action team was deployed to fix each specific problem the data identified.

How much do data silos cost a business?

Data silos cost the global economy $3.1 trillion annually in lost revenue and productivity. At the individual company level, disconnected systems waste 12 hours per week per employee and drain up to 5% of annual EBITA through revenue leakage.

A faster, more capable team

Grow your workforce. Not your payroll.

An AI workforce that works across your phones, computers, emails, and the systems you already run. Live in weeks. No hiring, no training, no turnover.

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Trusted by businesses at

Your Multiplier

AIOS Command

Connect and operate all your systems in one place.

Command ×900+

900+ integrations See all

Deploys

Beyond Your Usual Hire

AIOS Workforce

Deploy AI workers to boost your team's capacity.

Interactive

Analyst

Action

Team capacity

+ AI

The Platform

One platform. Two products.

Command is your executive's AI. Workforce is your company's AI. Both run on AIOS, the same platform.

Your executive's AI

AIOS Command

The work of an EA, assistant manager and chief of staff, for your leadership team.

Ask things like

Which deals are at risk this week?
Draft follow-ups for every cold lead.
What did my team miss today?

Integrates with your systems

+ 900 more

Explore AIOS Command

Your company's AI

AIOS Workforce

Operational work across the business, at scale.

Three kinds of worker

Meet the Workforce

This is for you if

You recognise at least one of these.

You run 3+ locations or branches

Your business runs on 5+ systems (CRM, email, calls, tickets)

You handle 100+ calls a day across your teams

Your CRM has 1,000+ customers to reactivate

Trusted by

Cyber Essentials 99.5% Uptime SLA £2B+ Client Revenue Managed UK-Based Servers

The Real Problem

You Can't Hire Your Way Out of This.

Every growing business hits the same walls. They're not unsolvable. They're just unstaffed. Here are the four we see most often.

You Record Everything. Nobody Reviews It.

Every call, email, and ticket sits in a system. A human reviews 2 to 5%. Missed upsells, frustrated customers, competitor mentions, at-risk accounts: all hidden in the 95% nobody reads.

Fix: an AI analyst reviewing 100%

Thousands of Customers Sitting Cold.

You spent years building the database. Most haven't heard from you in 6+ months. Reactivation revenue sits there because no human has the hours to work through it.

Fix: an AI sales agent reactivating them

Leads Arrive. Your Team Replies Hours Later.

The first 5 minutes are worth 21x the next hour. Most teams can't respond that fast. By the time someone picks up the lead, they've already contacted three competitors.

Fix: AI that replies in seconds and books the call

Your Systems Work. The Signals Between Them Don't.

CRM says healthy. Calls say at-risk. Emails say confused. Each system has a piece, none have the picture. The hottest lead looks like three cold enquiries to three different teams.

Fix: AIOS Command connects everything

What AI workers do

Three ways an AI worker earns its place.

Every job fits one of three. The right deployment uses the right mix.

Replace

Work that is fully automatable. Inbound calls, compliance checks, queue management. It moves off your team entirely.

Augment

Work that runs alongside your team. CRM hygiene, call analysis, daily briefings, scheduled chases. The human stays in the loop; the AI handles the volume.

Do what humans can't

Work at a scale or cost no team could deliver. 24/7 monitoring, every call analysed, parallel outreach to thousands. Work that did not exist before.

How We Work

Five Steps. Live in Weeks.

Every engagement starts the same way. We make it our problem, not your project.

We talk.

20-minute intro call. We hear where you lose money.

We understand your business.

Calls, emails, CRM, tickets. Where time is going, where money is leaking.

We find the quick wins.

Top 3 to 5 places where an AI worker (or Command) pays for itself fastest.

We build.

Your agent trained on your data, your voice, your workflows. 2 to 4 weeks.

We deploy and keep shipping.

Live, monitored, iterated. We stay on the account.

Want executive intelligence while this runs? Sign up for AIOS Command in parallel. It watches every system and often surfaces the next problems worth fixing before we do.

The Proof

Real Businesses. Real Outcomes.

Six businesses. Six different agent deployments. Each one started by connecting what they already ran.

Sales reactivation

100% after-hours call coverage

Missed calls cost Better revenue every night. An Interactive worker answered them. Zero calls dropped after dark.

Read case study

Call intelligence

Every call analysed, not 3%

QA used to sample. An Analyst worker scored every single call for compliance, product knowledge, and missed upsells.

Read case study

Quality Dental Group

Support + Booking

AI books the appointments reception can't

An Interactive worker handled the overflow. Patients got booked out-of-hours and on busy days instead of going elsewhere.

Read case study

21Degrees°

Ops automation

SQL reporting in 100 minutes, not 3 months

An Action worker operated their existing tools. What used to take a quarter of analyst time took an afternoon.

Read case study

Workflow coordination

Grant applications end-to-end

An Action worker coordinated the full workflow. Applications moved through faster, fewer dropped, families served sooner.

Read case study

Confidential · PE

Operational insight for acquisitions

Diligence at the speed of decision

Command read every call, email, and ticket across the target. The investment committee got the operational picture in days, not months.

Read case study

View all case studies

Common Questions

Everything You Need to Know Before Getting Started.

Can I start with just one thing, like an AI receptionist?

Yes, and most clients do exactly that. Pick a specific gap (after-hours calls, CRM reactivation, lead response, repetitive software tasks) and we deploy the agent for it. AIOS Command is optional. You can add it later when you want the executive view across everything.

How long does setup take?

Depends on the path. AIOS Command connects via OAuth and is surfacing insights within 48 hours. A single workforce agent (Interactive, Analyst or Action) takes around 4 weeks to build, test, and put live, because we train it on your data and your voice. Either way, nothing changes for your team.

What systems does it integrate with?

900+ integrations including Outlook, Gmail, Teams, Slack, Salesforce, HubSpot, Pipedrive, Google Workspace, Fireflies, and hundreds more. If your team uses it, Command almost certainly connects to it.

Is my data secure?

Yes. Cyber Essentials certified. UK-based servers. Role-based access control means a salesperson cannot see finance data. Your data stays yours and is never used to train models.

How is this different from ChatGPT or Copilot?

ChatGPT and Copilot are general-purpose AI tools. Command is a team member trained on your business. It reads your actual emails, sits in your actual meetings, watches your actual CRM, and tells you what is actually happening. It drafts in your voice, runs on your schedule, and gets sharper the longer it works with your data.

What does it cost?

Talk to us. Every deployment is scoped to what you actually need, from a single agent to full operational visibility. We will quote you on the discovery call once we understand the problem.

Tell us what you're trying to fix. We'll tell you the shortest path.

Executive visibility, a single agent, or the full team. Twenty minutes on a call and you'll know which one fits.

Book a diagnostic call

Deployed across 120+ UK businesses in dental, pharmacy, automotive, healthcare, and franchise networks.

Piers Linney

Chairman. Ex-Dragon, BBC Dragons' Den.

Dr Aalok Shukla

CEO. AI deployed in 120+ UK operators.

Grow your workforce. Not your payroll.

One platform. Two products.

AIOS Command

AIOS Workforce

You recognise at least one of these.

You Can't Hire Your Way Out of This.

You Record Everything. Nobody Reviews It.

Thousands of Customers Sitting Cold.

Leads Arrive. Your Team Replies Hours Later.

Your Systems Work. The Signals Between Them Don't.

Three ways an AI worker earns its place.

Replace

Augment

Do what humans can't

Five Steps. Live in Weeks.

We talk.

We understand your business.

We find the quick wins.

We build.

We deploy and keep shipping.

Real Businesses. Real Outcomes.

100% after-hours call coverage

Every call analysed, not 3%

AI books the appointments reception can't

SQL reporting in 100 minutes, not 3 months

Grant applications end-to-end

Diligence at the speed of decision

Everything You Need to Know Before Getting Started.

Tell us what you're trying to fix. We'll tell you the shortest path.

See How Your Team Actually Handles Calls