Resources to make operational AI
actually work.
How to connect every system, surface invisible revenue leaks, and deploy AI agents that act on what the data shows. Field reports, frameworks and benchmarks for UK mid-market and enterprise.
AI agent governance: the UK mid-market playbook
Deloitte: only 21 per cent of firms have mature governance for AI agents. The seven controls UK mid-market leaders should ship before any agent runs.
OperationsAgentic AI failure rate: the UK ops leader checklist
Gartner says 40 per cent of agentic AI projects will be canceled by 2027. Here is the UK ops leader checklist for the 28 per cent succeeding cohort.
ExecutiveHow data silos quietly drain UK mid-market growth
83 per cent of British businesses name data silos as a growth barrier. The real cost shows up in hours, pipeline, and decisions.
FinanceB2B SaaS revenue leakage: 3 to 5% of ARR, hidden from CFOs
SaaS firms quietly lose 3 to 5 per cent of ARR to billing errors, contract drift, and failed collections. Here is how to find and stop it.
Customer successAI deflection without churn: getting tier-1 right in 2026
AI deflects 55 to 70 per cent of tier-1 tickets, but a high deflection rate can mask churn. Here is how to set it up so customers stay.