Every Call. Every Email. Read, Scored, and Surfaced.
The digital analyst that never stops listening.
Your team samples 2-5% of conversations. The Analyst Team reads 100%. Every call, every email, every ticket, every meeting, every message. It scores quality, tags revenue signals, flags sentiment shifts, and tells you what's actually happening across the business.
Trusted by
You're Sampling. You're Not Listening.
The average business reviews 2-5% of its customer conversations. Everything else disappears into storage. The signal lives in the 95% you never hear.
Revenue Signals Die In Silence
35% of inbound calls contain an unactioned buying signal. Staff book the basic request and move on. The upsell, the cross-sell, the premium enquiry. Gone.
Quality Varies 58 Points, Invisibly
Location A scores 92% on call handling. Location B scores 34%. Same brand. Same script. The difference is invisible without the Analyst Team looking across every conversation.
Patterns Live Across Conversations
A missed call is a problem. A missed call plus no CRM follow-up plus a complaint three weeks later is a story. No human can see it across 1,000+ interactions. The Analyst Team can.
Connect. Analyse. Surface.
No new software for your team. No workflow changes. 4 weeks from kickoff to live Shadow Notes in production.
Connect your data
Read-only OAuth into your phone system, inbox, ticketing, CRM, meeting transcripts, and internal messaging. 900+ integrations. Minutes per system.
Analyse every interaction
Every call transcribed, scored, tagged. Every email classified for intent and sentiment. Every ticket checked against commitments. 100% coverage, 24/7.
Surface Shadow Notes
Not summaries. Inferences. Missed revenue, broken handoffs, sentiment shifts, location-level quality gaps. Ask in plain English, or get alerted automatically.
What the Analyst Team Reads.
The richness of the intelligence comes from combining streams. A missed call becomes a missed sale when matched to a CRM gap. A complaint in chat becomes a retention risk when cross-referenced with tickets.
Calls
Upsell signals, quality scoring, competitor mentions, after-hours leakage, objection patterns.
Emails
Response-time gaps, unanswered threads, sentiment shifts, buying intent, reply drafts in your voice.
Tickets
SLA risk, repeat issues, resolution patterns, unlogged escalations, agent quality variance.
Meetings
Every commitment tracked. Missed deliveries flagged. Relationship temperature surfaced. Fireflies, Otter, Read, Gong.
Messaging
Slack, Teams, WhatsApp. Team capacity signals. Unresolved threads. Internal complaints about processes.
CRM
Stale deals, silent contacts, pipeline classification. Salesforce, HubSpot, Pipedrive, custom systems.
What It Finds, Measured.
Real Conversations. Real Brands. Real Revenue Found.
Three named deployments of the Analyst Team. Same playbook, different streams.
£573K surfaced from recorded calls
Ten clinics of recorded calls the team never had time to review. The Analyst Team read every one, tagged every missed booking and unactioned upsell, and quantified the revenue loss clinic by clinic.
Read case study35% of calls had revenue. 24% converted.
The Analyst Team flagged upsell, renewal, and cross-sell signals on inbound calls in real time. Qualified leads landed in the sales team's queue in minutes, not days.
Read case studyEvery call scored, not a 3% sample
Manual QA was sampling a handful. The Analyst Team scored every call for compliance, product knowledge, and missed upsells, surfacing the training gaps that sampling never caught.
Read case studyThe Silent Questions We Hear Most.
"We already record our calls."
Recording is not analysing. Your recordings sit in storage, reviewed only when someone complains. The Analyst Team turns every recording into a continuous intelligence feed.
"Our team will resist AI."
They won't notice it. The Analyst Team is read-only. No new software, no workflow change, no AI anxiety. Your team keeps doing exactly what they do today. Insights surface for management only.
"What about data privacy and security?"
Read-only access to data you already capture under your existing consent framework. Cyber Essentials certified. UK-based servers. Role-based access control. Your data stays yours and is never used to train models.
"Will it integrate with our tools?"
900+ integrations including Outlook, Gmail, Teams, Slack, Salesforce, HubSpot, Pipedrive, Fireflies, and most phone systems. OAuth or API. No rip-and-replace.
Before You Book a Call.
How is this different from AI note-takers or call recorders?
Note-takers summarise one meeting. Recorders capture audio. The Analyst Team reads every conversation across every channel, scores it against your business rules, and surfaces patterns across thousands of interactions. Summaries are output. Shadow Notes are inference.
How long before I see something useful?
4 weeks from kickoff to live production. We connect your data, train the scoring rules on your business, iterate on outputs with your team, and only switch on once you've signed off. The pattern library then sharpens month-on-month.
Can we start with just one stream?
Yes. Most clients start with calls because that's where the largest revenue leak usually lives. Add email, CRM, meetings, tickets or messaging when the first stream is proving value. The intelligence compounds as you connect more.
What does it cost?
AIOS Workforce pricing is scoped to your deployment: the streams you want connected, the volume of conversations, and the depth of scoring you need. Book a 20-minute call and we'll quote on the same discovery where we show you a finding from your own data.
How do I ask it questions?
Plain English. "Show me calls where pricing was quoted and the caller went quiet." "Which locations had the biggest quality drop this week?" "Which deals went silent for 14+ days?" The Analyst Team answers with links to the source conversations.
Start With the Most Expensive Thing: The Conversations Nobody's Listening To.
30-minute call. We show you one real finding from your own data before you commit to anything.