Your Instagram sees more buying questions than your contact form. Command reads every DM, comment, and story reply, scores them on intent, and drafts the response before the prospect moves on.
Command found these insights in a single executive inbox within one hour
73 DMs this month asked where to buy, what it costs, or when you ship. 41 never got a reply.
186 comments on reels this quarter mentioned a specific product or asked a sales question. Most got a heart, not a reply.
29 story replies came from accounts that match your ICP. None of them moved to a sales conversation.
Your team opens the app, sees 60 notifications, hearts the comments, replies to a few DMs, and closes it. The question about shipping to the US, the DM from the Fortune 500 buyer, and the story reply from the creator with 500k followers all look the same in the notification feed.
Instagram drives a real slice of your awareness, but not a measurable slice of your pipeline. It is the channel nobody defends in the budget meeting because nobody can connect it to revenue.
Every week 73 buying-intent DMs go unanswered is another week your social lead wonders why Instagram exists in the plan.
Command reads every comment on every post and reel, every DM, every story reply. It scores each on buying intent, account fit, and urgency, then surfaces the top 10 of the day.
Shadow Notes explain what the person is actually asking and who they work for. Digital twin mirrors your brand voice. Drafts land in a queue ready for your team to approve.
Within 48 hours, Command maps story replies and DMs to named accounts, flags influencers worth a paid deal, and rebuilds your Instagram inbox around revenue rather than vanity engagement.
Watches every DM, comment, and story reply. Scores intent, maps creators to your ICP, surfaces the content that drives sales not just saves.
Drafts DMs, comment replies, and story responses in your brand voice. Schedules posts, reactivates cold DMs, pushes hot leads to sales.
Command scores every DM on buying intent and surfaces the ones worth a real reply, ahead of the noise.
Shadow Notes flag the comments that are really sales questions and draft responses in your brand voice.
Command surfaces the accounts, influencers, and UGC creators worth a paid deal based on real engagement with your audience.
Every reel and post is linked to the DMs, story replies, and sales conversations it triggered, so ROI finally has evidence.
Your DMs, comments, and posts remain in your Instagram account. Command reads them via the Graph API and analyses them in your workspace. Nothing is copied to external servers. Your data stays yours.
Yes. Command extracts your tone, emoji use, and style from your existing replies. It builds a digital twin of your brand voice, so every draft sounds like your social lead wrote it.
One click. You authorise Command via Facebook Business Login on the Business or Creator account linked to Instagram, and it begins reading immediately. First insights within 48 hours.
No. Business Suite is where you schedule and report. Command sits alongside it and tells you which interactions drive pipeline, then drafts the reply for your team to approve.
Yes. Command reads story mentions and direct story replies through the same API. Story mentions are treated with the same intent scoring as DMs.
Yes. Command uses standard Facebook OAuth. You can revoke access anytime in your Meta Business Settings. Command stops working immediately.
No. Every DM, comment reply, and story response is drafted into a queue and only goes live when you approve it. You stay in full control of the account.
Your Instagram produces 60 notifications a day and 73 buying-intent DMs a month. Command finds them, drafts the reply, and links every engagement to revenue.
One-click OAuth. Live within 48 hours. No IT team required.